.pb-support-page {
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  background: var(--pb-color-canvas);
  color: var(--pb-color-ink);
}

.pb-support-page main {
  flex: 1 0 auto;
  padding-bottom: var(--pb-space-12);
}

.pb-support-hero {
  padding: clamp(3rem, 8vw, 6rem) 0;
  background:
    radial-gradient(circle at 87% 20%, rgba(122, 190, 236, .34), transparent 22rem),
    linear-gradient(135deg, #f6fbff 0%, var(--pb-color-primary-soft) 100%);
  border-bottom: 1px solid var(--pb-color-border);
}

.pb-support-hero__inner,
.pb-support-signin,
.pb-support-request,
.pb-support-thread-layout {
  display: grid;
  gap: var(--pb-space-6);
}

.pb-support-hero__inner {
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
}

.pb-support-hero h1,
.pb-support-hero p,
.pb-support-section-heading h2,
.pb-support-section-heading p,
.pb-support-request h2,
.pb-support-request p,
.pb-support-signin h2,
.pb-support-signin p {
  margin: 0;
}

.pb-support-hero h1 {
  max-width: 18ch;
  margin-block: var(--pb-space-2);
  font-size: clamp(2rem, 5vw, 3.25rem);
}

.pb-support-hero p:last-child {
  max-width: 60ch;
  color: var(--pb-color-ink-muted);
}

.pb-support-public-contact {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: .15rem .45rem;
  margin-top: var(--pb-space-4) !important;
  font-size: .94rem;
}

.pb-support-public-contact span {
  flex-basis: 100%;
}

.pb-support-count,
.pb-support-unread {
  display: inline-grid;
  min-width: 1.35rem;
  min-height: 1.35rem;
  place-items: center;
  padding-inline: .32rem;
  border-radius: 999px;
  background: #c72b24;
  color: #fff;
  font-size: .72rem;
  font-style: normal;
  font-weight: 700;
  line-height: 1;
}

.pb-support-guides,
.pb-support-threads {
  padding-top: var(--pb-space-10);
}

.pb-support-section-heading {
  display: grid;
  gap: var(--pb-space-2);
  max-width: 43rem;
  margin-bottom: var(--pb-space-5);
}

.pb-support-section-heading > p:last-child {
  color: var(--pb-color-ink-muted);
}

.pb-support-guide-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--pb-space-4);
}

.pb-support-guide-card,
.pb-support-request,
.pb-support-signin,
.pb-support-thread-layout {
  border: 1px solid var(--pb-color-border);
  border-radius: var(--pb-radius-lg);
  background: var(--pb-color-surface);
  box-shadow: var(--pb-shadow-card);
}

.pb-support-guide-card {
  display: flex;
  min-height: 18rem;
  flex-direction: column;
  justify-content: space-between;
  gap: var(--pb-space-5);
  padding: var(--pb-space-6);
}

.pb-support-guide-card.is-selected {
  border-color: var(--pb-color-primary);
  box-shadow: 0 0 0 3px rgba(15, 95, 171, .12), var(--pb-shadow-card);
}

.pb-support-guide-card h3,
.pb-support-guide-card p {
  margin: 0;
}

.pb-support-guide-card h3 {
  margin-block: var(--pb-space-2);
  font-size: 1.2rem;
}

.pb-support-guide-card p:not(.pb-eyebrow) {
  min-height: 4.5rem;
  color: var(--pb-color-ink-muted);
}

.pb-support-guide-card .pb-button {
  margin-top: var(--pb-space-4);
}

.pb-support-guide-card__request {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--pb-space-3);
  min-height: var(--pb-target-min);
  padding-top: var(--pb-space-4);
  border-top: 1px solid var(--pb-color-border);
  color: var(--pb-color-primary);
  font-weight: var(--pb-font-weight-semibold);
  text-decoration: none;
}

.pb-support-guide-card__request:hover,
.pb-support-guide-card__request:focus-visible {
  text-decoration: underline;
}

.pb-support-guide-card__request.is-disabled {
  color: var(--pb-color-ink-muted);
  cursor: default;
}

.pb-support-guide-card__request.is-disabled:hover,
.pb-support-guide-card__request.is-disabled:focus-visible {
  text-decoration: none;
}

.pb-support-request,
.pb-support-signin {
  grid-template-columns: minmax(15rem, .8fr) minmax(0, 1.2fr);
  align-items: start;
  margin-top: var(--pb-space-10);
  padding: clamp(var(--pb-space-5), 4vw, var(--pb-space-8));
}

.pb-support-request__copy,
.pb-support-form,
.pb-support-reply {
  display: grid;
  gap: var(--pb-space-3);
}

.pb-support-request__copy ul {
  display: grid;
  gap: var(--pb-space-2);
  margin: 0;
  padding-left: 1.2rem;
  color: var(--pb-color-ink-muted);
}

.pb-support-form label,
.pb-support-reply label {
  display: grid;
  gap: var(--pb-space-2);
  color: var(--pb-color-ink);
  font-weight: var(--pb-font-weight-semibold);
}

.pb-support-form textarea,
.pb-support-form select,
.pb-support-reply textarea {
  width: 100%;
  min-height: var(--pb-target-min);
  border: 1px solid var(--pb-color-border-strong);
  border-radius: var(--pb-radius-md);
  background: #fff;
  color: var(--pb-color-ink);
  font: inherit;
  font-weight: 400;
}

.pb-support-form textarea,
.pb-support-reply textarea {
  min-height: 8rem;
  padding: .8rem .9rem;
  resize: vertical;
}

.pb-support-form select {
  padding: 0 .8rem;
}

.pb-support-form :is(textarea, select):focus-visible,
.pb-support-reply textarea:focus-visible,
.pb-support-ticket-row:focus-visible,
.pb-support-guide-card__request:focus-visible {
  outline: 3px solid rgba(15, 95, 171, .28);
  outline-offset: 2px;
}

.pb-support-field-hint {
  margin: calc(var(--pb-space-2) * -1) 0 0;
  color: var(--pb-color-ink-muted);
  font-size: var(--pb-font-size-metadata);
}

.pb-support-honeypot {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  clip-path: inset(50%);
  white-space: nowrap;
}

.pb-admin-support-main {
  flex: 1 0 auto;
  padding-block: var(--pb-space-8) var(--pb-space-12);
}

.pb-admin-support-hero,
.pb-admin-support-layout {
  display: grid;
  gap: var(--pb-space-5);
}

.pb-admin-support-hero {
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  margin-bottom: var(--pb-space-5);
  padding: clamp(var(--pb-space-5), 4vw, var(--pb-space-8));
  border: 1px solid var(--pb-color-border);
  border-radius: var(--pb-radius-lg);
  background: linear-gradient(135deg, #f6fbff, var(--pb-color-primary-soft));
  box-shadow: var(--pb-shadow-card);
}

.pb-admin-support-hero h1,
.pb-admin-support-hero p,
.pb-admin-support-conversation h2,
.pb-admin-support-conversation p {
  margin: 0;
}

.pb-admin-support-hero h1 {
  margin-block: var(--pb-space-2);
  font-size: clamp(1.75rem, 4vw, 2.5rem);
}

.pb-admin-support-hero p:last-child,
.pb-admin-support-customer {
  color: var(--pb-color-ink-muted);
}

.pb-admin-support-filters {
  display: flex;
  flex-wrap: wrap;
  gap: var(--pb-space-2);
  margin-bottom: var(--pb-space-5);
}

.pb-admin-support-filters a {
  min-height: var(--pb-target-min);
  display: inline-flex;
  align-items: center;
  padding: 0 var(--pb-space-4);
  border: 1px solid var(--pb-color-border);
  border-radius: 999px;
  color: var(--pb-color-ink);
  font-weight: var(--pb-font-weight-semibold);
  text-decoration: none;
}

.pb-admin-support-filters a[aria-current="page"] {
  border-color: var(--pb-color-primary);
  background: var(--pb-color-primary);
  color: #fff;
}

.pb-admin-support-pagination {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: var(--pb-space-3);
  margin-top: var(--pb-space-5);
  color: var(--pb-color-ink-muted);
}

.pb-admin-support-layout {
  grid-template-columns: minmax(16rem, .72fr) minmax(0, 1.28fr);
  overflow: hidden;
  border: 1px solid var(--pb-color-border);
  border-radius: var(--pb-radius-lg);
  background: var(--pb-color-surface);
  box-shadow: var(--pb-shadow-card);
}

.pb-admin-support-layout .pb-support-ticket-list,
.pb-admin-support-layout .pb-support-conversation {
  border: 0;
  border-radius: 0;
  box-shadow: none;
}

.pb-admin-support-status {
  display: inline-flex;
  align-items: center;
  min-height: var(--pb-target-min);
  color: var(--pb-color-ink-muted);
  font-size: var(--pb-font-size-metadata);
  font-weight: var(--pb-font-weight-semibold);
  text-align: right;
}

.pb-admin-support-conversation > header {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: var(--pb-space-4);
}

.pb-admin-support-conversation .pb-support-reply {
  padding: var(--pb-space-5);
  border-top: 1px solid var(--pb-color-border);
}

.pb-admin-support-conversation .pb-support-reply select,
.pb-admin-support-conversation .pb-support-reply textarea {
  width: 100%;
  border: 1px solid var(--pb-color-border-strong);
  border-radius: var(--pb-radius-md);
  background: #fff;
  color: var(--pb-color-ink);
  font: inherit;
}

.pb-admin-support-conversation .pb-support-reply select {
  min-height: var(--pb-target-min);
  padding: 0 var(--pb-space-3);
}

.pb-admin-support-close-checkbox {
  display: flex !important;
  align-items: center;
  gap: var(--pb-space-2);
  font-weight: 400 !important;
}

.pb-admin-support-actions,
.pb-admin-support-close-form {
  padding-inline: var(--pb-space-5);
}

.pb-admin-support-close-form {
  padding-bottom: var(--pb-space-5);
}

.pb-support-alert {
  margin: 0;
  padding: var(--pb-space-3) var(--pb-space-4);
  border: 1px solid transparent;
  border-radius: var(--pb-radius-md);
}

.pb-support-alert.is-error {
  border-color: #e8b5ae;
  background: #fff3f1;
  color: #8d2019;
}

.pb-support-alert.is-success {
  border-color: #a6d9bd;
  background: #effaf3;
  color: #17683a;
}

.pb-support-thread-layout {
  grid-template-columns: minmax(15rem, .72fr) minmax(0, 1.28fr);
  overflow: hidden;
}

.pb-support-ticket-list {
  display: grid;
  align-content: start;
  gap: 1px;
  background: var(--pb-color-border);
}

.pb-support-ticket-row {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: var(--pb-space-3);
  min-width: 0;
  padding: var(--pb-space-4);
  background: var(--pb-color-surface);
  color: inherit;
  text-decoration: none;
}

.pb-support-ticket-row:hover,
.pb-support-ticket-row.is-selected {
  background: var(--pb-color-primary-soft);
}

.pb-support-ticket-row > span {
  min-width: 0;
  display: grid;
  gap: var(--pb-space-1);
}

.pb-support-ticket-row small,
.pb-support-ticket-row em,
.pb-support-message time {
  color: var(--pb-color-ink-muted);
  font-size: var(--pb-font-size-metadata);
  font-style: normal;
}

.pb-support-ticket-row strong {
  overflow-wrap: anywhere;
}

.pb-support-conversation {
  display: grid;
  align-content: start;
  gap: var(--pb-space-4);
  min-width: 0;
  padding: var(--pb-space-5);
}

.pb-support-conversation > header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: var(--pb-space-4);
  padding-bottom: var(--pb-space-4);
  border-bottom: 1px solid var(--pb-color-border);
}

.pb-support-conversation h3,
.pb-support-conversation header p {
  margin: 0;
}

.pb-support-conversation header time {
  color: var(--pb-color-ink-muted);
  font-size: var(--pb-font-size-metadata);
  white-space: nowrap;
}

.pb-support-messages {
  display: grid;
  gap: var(--pb-space-3);
}

.pb-support-message {
  width: min(100%, 42rem);
  display: grid;
  gap: var(--pb-space-1);
  padding: var(--pb-space-3) var(--pb-space-4);
  border-radius: var(--pb-radius-md);
  background: var(--pb-color-surface-muted);
}

.pb-support-message.is-customer {
  justify-self: end;
  background: var(--pb-color-primary-soft);
}

.pb-support-message__author,
.pb-support-message__body {
  margin: 0;
}

.pb-support-message__author {
  color: var(--pb-color-ink-muted);
  font-size: var(--pb-font-size-metadata);
  font-weight: var(--pb-font-weight-semibold);
}

.pb-support-message__body {
  overflow-wrap: anywhere;
  white-space: pre-wrap;
}

.pb-support-reply {
  padding-top: var(--pb-space-4);
  border-top: 1px solid var(--pb-color-border);
}

.pb-support-empty {
  display: grid;
  place-items: center;
  gap: var(--pb-space-2);
  min-height: 12rem;
  padding: var(--pb-space-5);
  background: var(--pb-color-surface);
  color: var(--pb-color-ink-muted);
  text-align: center;
}

.pb-support-empty > :is(p, h3) {
  margin: 0;
}

.pb-support-empty > span {
  display: grid;
  width: 2.5rem;
  height: 2.5rem;
  place-items: center;
  border-radius: 50%;
  background: var(--pb-color-primary-soft);
  color: var(--pb-color-primary);
  font-weight: 700;
}

.pb-support-empty--conversation {
  min-height: 19rem;
}

.pb-support-signin {
  align-items: center;
}

.pb-support-signin > div {
  display: grid;
  gap: var(--pb-space-2);
}

@media (max-width: 52rem) {
  .pb-support-hero__inner,
  .pb-support-request,
  .pb-support-signin,
  .pb-support-thread-layout,
  .pb-admin-support-hero,
  .pb-admin-support-layout {
    grid-template-columns: 1fr;
  }

  .pb-support-hero__inner .pb-button,
  .pb-support-signin .pb-button {
    justify-self: start;
  }

  .pb-support-guide-grid {
    grid-template-columns: 1fr;
  }

  .pb-support-guide-card p:not(.pb-eyebrow) {
    min-height: 0;
  }

  .pb-support-thread-layout {
    overflow: visible;
  }

  .pb-admin-support-layout {
    overflow: visible;
  }

  .pb-support-ticket-list {
    border: 1px solid var(--pb-color-border);
    border-radius: var(--pb-radius-md);
    overflow: hidden;
  }

  .pb-support-conversation {
    border-top: 1px solid var(--pb-color-border);
  }

  .pb-admin-support-pagination {
    justify-content: space-between;
  }
}

@media (max-width: 34rem) {
  .pb-support-hero {
    padding-block: var(--pb-space-8);
  }

  .pb-support-guide-card,
  .pb-support-conversation,
  .pb-support-request,
  .pb-support-signin {
    padding: var(--pb-space-4);
  }

  .pb-support-conversation > header {
    display: grid;
  }
}
